End-Point Device Support and Management
Job Description
Become a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996 – Join the Domino Tech Team!
Accepting Candidates Until 08/10/2026 at 2:00 PM
The Position:
Client: Commonwealth of Pennsylvania – Pennsylvania Public School Employees’ Retirement System (PSERS)
Position Title: PSERS – End-Point Device Support and Management PS3 (808839)
Location: Hybrid; Remote Off-Site and On-Site in Harrisburg, PA
Note: This position will be required to be onsite the first three months in Harrisburg, with hybrid work depending on operational needs. Days when the employee can telework will be rotated with an in-office rotation. On average this would be 3 days a week. This schedule will be discussed during the virtual interview. Candidates must currently reside within a reasonable commuting distance of Harrisburg, PA to be considered.
This position will be a team member of the Technical Services Support Team. This position will be primarily responsible for client endpoint support for laptops, tablets, mobile phones to include troubleshooting and maintenance of the following;
- Create PowerShell scripts for reporting and automation.
- Microsoft Teams – video, meetings, collaboration support.
- Office 365 productivity application support.
- Troubleshoot desktop/laptop/mobile device issues – hardware and software.
- Utilize SCCM, Intune, and AD Group Policies to keep devices updated, distribute software, and apply controls to maintain security of end-point devices.
Position will work closely with the Security Team, Network Team, Application Teams and Developers, Business Areas and End-Users.
The Preferred Skills and Experience:
- 1+ Years: Experience troubleshooting and maintenance of Technical Support, End-Point Device Support, & Management
- 1+ Years: Client endpoint support for laptops, tablets, and mobile phones
- 1+ Years: Creating PowerShell scripts for reporting and automation
- 1+ Years: Microsoft Teams – video, meetings, collaboration support
- 1+ Years: Office 365 productivity application support
- 1+ Years: Troubleshooting desktop/laptop/mobile device issues – hardware and software
- 1+ Years: Utilize SCCM, Intune, & AD Group Policies to keep devices updated, distribute software, & apply controls to maintain security of end-point devices
- 1+ Years: Experience composing clear well formatted technical documentation for end-users and technical support teams.
- 1+ Years: Experience providing Microsoft Windows OS support in an enterprise environment.
- 1+ Years: Experience with SCCM and MDM to manage Windows, iOS, and Android end user devices.
- 1+ Years: Experience with Active Directory, Groups/Users/Group Policy Management.
- 1+ Years: Experience installing, configuring, supporting apps on mobile phones in an enterprise environment.
- 1+ Years: Experience supporting Microsoft Teams issues, conference room setup and support.
- 1+ Years: Experience supporting mobile users, laptops/tablets/smart phones.
- 1+ Years: Experience troubleshooting web browser application issues.
- 1+ Years: Experience with scripting (VB Script, PowerShell).
- 1+ Years: Change oriented
- 1+ Years: Demonstrated customer focus, building strong customer relationships, and providing timely and courteous technical support
- 1+ Years: Strong analytical skills
- 1+ Years: Strong team player
- 1+ Years: Strong track record of understanding & interest in current & emerging technologies demonstrated through training, job experience &/or industry activities
The Company:
The mission of Domino Technologies, Inc. is to provide clients with IT solutions for their individual business processes that lead to strategic market advantages. Since its founding in 1996, the Domino Tech Team has built a solid record of performance working with clients in the Government and Commercial sectors.
The Perks:
- Excellent Market Salary
- Competitive Benefits
- Paid Holidays and Vacation
- Positive Work-Life Balance
The Location:
Domino Technologies is based in the Harrisburg area – the capital city of the Commonwealth of Pennsylvania and the county seat of Dauphin County. Located on the east bank of the Susquehanna River, Harrisburg is the anchor of the Susquehanna Valley metropolitan area.
Contact Us Today!
Meet Your Recruiter
Jason Prough
Senior Account Executive
Jason is a Senior member of our recruiting team and has a strong commitment and a proven record of both client and candidate satisfaction. He strives to build long-lasting relationships with both the candidates and clients by listening, understanding and addressing their needs.
Jason came to Domino Technologies in February of 2018 after retiring from the USAF where he spent the last eleven years of his military career in Recruiting and as a Recruiting and Retention Manager for the Pennsylvania Air National Guard. In his spare time, he enjoys spending time with his family and friends and being outdoors anywhere from the mountains to the beach.