Mobile Process Engineer

Harrisburg, PA 17112

Posted: 07/03/2024 Job Category: Mobile Developer Job Number: 1964

Job Description

Mobile Process Engineer Opportunity For Your Consideration

Become a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996 – Join the Domino Tech Team!

Accepting Candidates Until 07/09/2024 at 2:00 PM

The Position:
Client: Commonwealth of Pennsylvania – Pennsylvania Department of Transportation (PennDOT)
Position Title: PennDOT – Mobile Process Engineer SPS3 (741787)
Location: Hybrid; Remote Off-Site and On-Site (as required) in Harrisburg, PA
Duration: Initial term through 06/30/2025 (+ Annual Renewal in 1-Year Terms)

Note: This is a primarily remote off-site position with requirements to be on-site at The Keystone Building in Harrisburg PA occasionally, as needed, and this is subject to change.  The individual will be required to pick up commonwealth-issued equipment on-site the first day.  Client seeks only local candidates within the Harrisburg PA metro area.

Note: The method of interview is Round 1 virtual via Teams, then Round 2 in-person at The Keystone Building in Harrisburg PA.

This is a position as a Process Engineer supporting all lines of service within the Commonwealth of PA’s Office of Administration – Office of Information Technology Bureau of Solutions Management (OA-OIT BSM) that are related to delivery of mobile solutions.  The selected candidate will work with the enterprise architect, agency’s development teams, program delivery areas, and business partners to develop, document, communicate, and support lines of service, delivery of products and functionality, define Azure design patterns, and support holistic and dependable delivery of mobile solutions for all teams that build mobile applications within OA-OIT BSM.  The subject areas will include reviews and updates to all mobile platforms within OA-OIT BSM’s platform.  Based on iterative evaluations, the selected candidate will develop designs, proposals, prototypes, and other artifacts to support the enterprise vision and implement the strategy plan for the enterprise mobile platform to meet existing and future needs.  Architecture will define efficient functionality delivery, data reliability, and engaging customer experiences.
- Conduct research to develop new and improved processes for delivery of services
- Communicate and support integration and implementation patterns and procedures for teams leveraging mobile platforms within the enterprise
- Design and plan workflow processes for efficient and excellent customer service delivery
- Conduct testing on the enterprise’s mobile platform solutions
- Monitor performance metrics and services using automation and manual processes to ensure operational excellence for the enterprise’s mobile domain
- Troubleshoot problems associated with mobile processes as they exist in the enterprise’s mobile domain
- Evaluate processes and technology to ensure compliance with industry standards, OA-OIT IT Policy, and EASM standards
- Provide estimates in effort and services costs to support the enterprise mobile domain
- Develop and support technology upgrades and regular support roadmaps for the enterprise’s mobile domain
- Conduct training, provide incident response, and offer guidance to a wide range of mobile customers including other development teams, infrastructure engineers, and mobile app users
- Review and recommend technical frameworks, technologies, and implementation patterns as defined by EASM Standards
- Develop and participate in creating detailed project documentation, including plans, design specifications, roadmaps, models, and technical interfaces
- Collaborate with other technical teams to define and support successful delivery of services and solutions
- Utilize configuration management tools, design tools, debugging tools, and any other environment specific tools necessary to create, test, and implement enterprise systems, applications, and components
- Support enterprise product deployment and enterprise product validation activities
- Collaborate with the enterprise architect to maintain a standard SDLC process for all OA-OIT BSM mobile development teams
- Mentor OA-OIT team members on agency specific and industry best practices for processes and standards
- Participate and provide feedback in meetings, including daily standup meetings
- Provide regular status reports on assigned work to OA-OIT BSM COPA manager

The Preferred Skills and Experience:
- 5+ Years: Experience working with development teams
- 5+ Years: Experience testing and supporting responsive design web applications
- 5+ Years: Experience testing and supporting Cloud hosted technology services
- 5+ Years: Experience testing and supporting mobile applications
- 5+ Years: Experience testing and supporting web services
- 5+ Years: Experience in authoring system and technical documentation, diagrams, and other artifacts in support of customer service and delivery of technology
- 3+ Years: Experience in development and delivery of training content and materials
- 3+ Years: Experience in production support operations including triage, root cause analysis, and communications
- Knowledge of digital accessibility and disability inclusion
- Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)
- Knowledge of the Plain Writing Act of 2010 and other regulations related to content accessibility
- Knowledge of WCAG 2.1 AA requirements related to content authoring and production
- Knowledge of web technologies (e.g., HTML, CSS, JavaScript)
- 1+ Years: Experience creating accessible content using plain language and clear and structured content, and providing alternatives as needed
- 1+ Years: Experience creating content that reflects diversity and inclusion
- 1+ Years: Experience using accessibility evaluation tools and frameworks (e.g. WAVE, Developer Tools, Accessibility Inspector)
- 1+ Years: Experience using assistive technologies (e.g. Voice Over, JAWS, Dragon Naturally Speaking, ZoomText)

The Company:
The mission of Domino Technologies, Inc. is to provide clients with IT solutions for their individual business processes that lead to strategic market advantages.  Since its founding in 1996, the Domino Tech Team has built a solid record of performance working with clients in the Government and Commercial sectors.

The Perks:
- Excellent Market Salary
- Competitive Benefits
- Paid Holidays and Vacation
- Positive Work-Life Balance

The Location:
Domino Technologies is based in the Harrisburg area – the capital city of the Commonwealth of Pennsylvania and the county seat of Dauphin County.  Located on the east bank of the Susquehanna River, Harrisburg is the anchor of the Susquehanna Valley metropolitan area.

Contact Us Today!

Meet Your Recruiter

Sudheer Vemula
Senior Account Executive

Sudheer Vemula is an IT consulting specialist  with over 20 yrs of industry experience, 14 yrs of experience as Resource Manager, Account Manager, developing strategies around the Public sector IT practice that have enabled their enterprises to grow and adapt to changing market conditions. In prior management roles, developed the work-flow process, streamlined the off-shore facilities, managed mid-size IT projects, strategic consulting and founder of, a financial / accounting outsource firm.

He holds Bachelors in Engineering (Mechanical) and BNCOE Alumni. Worked with MGL Americas (formerly known as Mason Global) from 1997 to 2012 at various levels until the company dissolved it’s operations and worked as independent consultant till joining the Domino Technologies in July 2018.

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